Use this release notes to update CL/QL to V5.50. Please read the following instructions before updating.
Caution when updating
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- Use the 'cl*_firm550.zip '(* is the model number) when updating.
- Copy files 'CL_SUBP_V550.BIN' and 'MCLP5_50.PGM' to the root directory of the USB flash drive. Follow the instructions on the update guide. You also need to update the Dante firmware. You can now update the Dante firmware for CL also by using the USB flash drive. This method allows you to update both the firmware and the 'CL_SUBP_V550.BIN' and 'MCLP5_50.PGM' files together at the same time.
- If updating from CL V1.61 or older, or if the message 'NAME SUB CPU is old' appears after updating to V5.50, copy 'CL-MD101.BIN' file in CL*_firm550/NAME SUB (* is the model number) to the root directory of the USB flash drive. Follow the instructions on the update guide. This method allows you to update both the Dante firmware and the 'CL_SUBP_V550.BIN' and 'MCLP5_50.PGM' files together at the same time.
*IMPORTANT NOTE*
Before copying files, delete all files with extension .PGM and .BIN if any exists in the root directory of the USB memory. Prior to V3.0, the CL and QL Series used different files when updating, but both files used the same name * 'C-MD1.BIN.' For this reason, an error may occur during update when the incorrect 'C-MD1.BIN' file is used or left in the root directory.
Updating Dante firmware by using a USB flash drive takes approximately 30 minutes.
Updating Dante firmware by using a USB flash drive takes approximately 30 minutes.
Please do not use the EEE function (*) of network switches in a Dante network.
Although power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts.
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Therefore, we strongly recommend that:
- If you use managed switches, ensure that they allow EEE to be disabled. Make sure that EEE is disabled on all ports used for real-time Dante traffic.
- If you use unmanaged switches, make sure to not use network switches that support EEE.
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* EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. It is also known as Green Ethernet and IEEE802.3az.
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Cautions for Dante Firmware
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- You need to update the Dante-MY16-AUD firmware to V3.3.9 or later before using the Dante-MY16-AUD with the CL series.
- The Dante Firmware Update Manager since v1.4.16.6 for Windows does not support Windows XP. Please use Windows 7, Windows 8.1, or Windows 10.
- Follow the instructions on the update guide.
- The Dante settings might not be properly initialized when the firmware is updated, which results in data inconsistency between the CL/QL console and the R series units. This might occur only when the Dante Latency was set to 0.25ms or 0.5ms. Therefore, after updating, it is recommended to briefly change the Latency to 1.0ms on the console with the Console ID #1, then restore the original setting again. This will remove the possibility data inconsistency between the console and the mounted R series units. However, Dante Controller will be needed to manually change the settings of R series units that are not mounted on the console with Console ID #1.